Accessibility Statement

Our Commitment

Zoom Home Lending, LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

• Semantic HTML structure for proper screen reader navigation
• Sufficient color contrast ratios between text and background elements
• Keyboard navigable interactive elements
• Alternative text for meaningful images
• ARIA labels and roles where appropriate
• Responsive design that works across devices and screen sizes
• Clear and consistent navigation
• Form labels and error messages that are accessible

Known Limitations

Despite our best efforts, some areas of our website may not yet be fully accessible. We are actively working to identify and resolve these issues. If you encounter any accessibility barriers, please contact us.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

• Email: info@zoomhomelending.com
• Phone: (800) 628-3183

We aim to respond to accessibility feedback within 2 business days.

Third-Party Content

Our website may contain links to third-party websites and services that we do not control. We are not responsible for the accessibility of third-party content, but we encourage our partners to prioritize accessibility as well.

This statement was last updated on January 1, 2025.
Zoom Home Lending, LLC · NMLS #2620616